Pawn Plus' Frequently Asked Questions

Learn the ins and outs of the pawn industry and what Pawn Plus can do for you.

A pawn shop is a place where you can get a short-term loan by using your valuable items as collateral. We assess your item’s value, offer you a loan, and securely store your item. Repay the loan plus interest to reclaim your item.

Bring your item to our store. We’ll assess its value and offer a loan based on that appraisal. You’ll receive cash, and your item is securely stored.

We accept a wide range of items, including jewelry/gold, firearms, electronics, tools, and more. Contact us or visit our stores for specific item inquiries.

Our expert appraisers consider an item’s condition, demand, and market value to determine its worth.

A valid Government/State-issued ID, such as a driver’s license or passport, is required to pawn an item in our facilities.

Yes, your item is stored securely in our facility and categorized by item type. Jewelry, firearms, and other high value items are kept in a locked vault. Along with 24/7 video surveillance, we take various precautions to ensure its safety and condition.

We currently have a 90 day maximum loan window, as long as all interest payments are paid. Contact our stores for an explanation of how our loan terms work. 

If you can’t repay on time, we offer options to extend the loan period by paying the interest due. Contact us before the due date to discuss this.

Yes, you can extend your loan by paying the interest due or if you would like to start a new 30 day loan period you could ask an associate for a re-loan. Contact us before the due date to discuss options.

Yes, we may offer layaway or payment plans on all purchases over $50. To create a layaway one must put down a down payment and then pay the remainder within a specific window of time (depends on the item and layaway amount). Inquire at our stores for details.

We accept cash and major credit/debit cards (Visa, MasterCard, and Discover). There is a 2.99% card processing fee added to all card purchases, charged by the card processor, not the store. 

We take pride in offering authentic items in good condition. We carefully inspect and verify the quality of items.

Yes, we’re open to reasonable negotiations. Feel free to discuss the price with our staff.

We currently do not offer warranties, returns or refunds on any items purchased in our stores. All items are tested twice; once when being purchased/loaned, and once before hitting the showroom floor.

Please inquire about our return and exchange policy at the time of purchase. Policies may vary based on the item.

We typically do not have a return policy for pawned items as the item acts as collateral. You have the option to repay the loan to reclaim the item.

If you lose your pawn ticket, visit our store with proper identification, and we’ll assist you in the retrieval of a new one.

Yes, your pawn transaction is confidential. We respect your privacy and keep your information secure.

Yes, we purchase gold and silver items, including jewelry, coins, and bullion.

We do not accept restricted firearms or other locally banned weapons. Local laws and regulations may also impact what we can accept. Please check with our stores for specific guidelines.

Visit our website or contact our store to inquire about our available items and online inventory. We are currently moving to a system that will allow customers to view our entire inventory only so bare with us in the meantime.

Yes, we do sell firearms. We comply with all local, state, and federal laws regarding firearms regulations so all firearm purchases and redemptions require a federal background check and the completion of a e4473 form.

Need More Information?

Call us or Come Visit Us in store.

Roberts Avenue

(910) 536-1021

1988 N Roberts Ave, Lumberton, NC 28358

West 5th St.

(910) 738-8255

2781 W 5th St, Lumberton, NC 28358